Terms and Conditions of KAVALAN e-shop
I. Overview of this site
II. Introduction
III. Definitions
- Order/Procedure
- Transaction
- Payment Methods
- Orders/ Procedure
- Delivery/Shipping Cost
- Return/Refund Policy
- Restrictions
- Consent
- Contact us
II. Introduction
Any use of this website operated by KAVALAN E-SHOP at www.kavalancyprus.com (henceforth known as "the site") is conditional on your acceptance of these terms and conditions of use and extends to our stated privacy policy.
This site is intended to be used and accessed only by individuals of legal drinking age in Cyprus (18 years old). If you do not fall into this category or having read and for any reason do not agree with or cannot abide by these Terms and conditions including our Privacy policy then we must ask you to please exit this site immediately.
The “big picture”: once you choose a product and pay via Credit/Debit card or Paypal then in general (with the exceptions mentioned below) we dispatch within 24hrs and delivery deadline estimate can be made in Cyprus, within 2-4 working days (please see below for exact details) and you either receive the product at courier/GAP Akis Express Office near your home address or delivered to your door at an extra fee.
III. Definitions
- All references to "you &/or your" means you and "we, us or our" means KAVALAN E-SHOP of L.ZOTIADES TRADING & CONSULTING LIMITED
- “the site” means www.kavalancyprus.com
- Minors individuals below 18 years of age. Minors or people below 18 years old are not allowed to use this Website.
1. Order/Procedure
Order consists in purchasing one or several products from the internet via “the site” by a customer. An order is contracted when the purchaser select the wished products, records the information of delivery and billing, chooses a delivery and a payment method and pay the corresponding amount.
When the purchaser confirms his order by clicking on the button "confirm order", he fully accepts the order without reserve. A summary of the delivery will be sent to the e-mail address of the customer. This message is worth acceptance of the order and it validates the transaction.
It is noted that a customer and/or a potential customer would have to sign in or register before he proceeds with the order.
The seller is not responsible for damages due to a bad use of the products.
2. Transaction
The prices are indicated in EUROS. The seller is entitled to modify the prices if necessary. But he must sell products at the displayed prices during the order process. The courier/ GAP Akis Express costs will be displayed during the order process.
Value-added tax (VAT)
Value added tax is based on the Cypriot law on VAT which at present stands at 19%.
3. Payment methods
Payment methods will take place during ordering via-
i) PayPal
or
ii) Credit/Debit Card
4. Delivery/Cost
We usually dispatch within 24hrs and delivery deadline estimate can be made in Cyprus, within 2-4 working days excluding national holidays. GAP Akis Express/Courier Agency will inform you of arrival and you are obliged to collect it. There is also the option that the product is delivered to your door at an extra cost of €1.65+V.A.T.
In exceptional cases and after you have been informed, the time of delivery can be extended. The purchaser is responsible for giving all necessary information for the good routing of the parcel. The purchaser is also responsible for the products from the time the ordered products have been set for delivery.
In case of articles that will be deliverable on different dates, the delivery period is based on the most recent order. The treatment and forwarding fees are invoiced once based on the latest period. The seller retains the option of splitting the deliveries.
Damaged goods
In the unlikely event that the received products are damaged during the transport, the purchaser will have the following options. Firstly, to indicate it on the delivery receipt, sign it and refuse the parcel as well as notify the Seller within 24 hours from delivery. Secondly, the purchaser must refuse the parcel as soon as he receives it (in its original packing). This denotes that the purchaser must contact the Seller and announce the delivery issue immediately after the delivery and in any event within 24 hours from delivery. If either of these options is exercised promptly the Seller will return the new products to the purchaser.
Orders which do not correspond
If ever the received product does not correspond to the ordered one, or if a product is missing, the purchaser will have to indicate it on the delivery receipt and/or declare it to the seller immediately after delivery and in any event within 24 hours from delivery.
The “site” excludes itself from any responsibilities in cases of absolute necessity (strikes, floods, fire, etc (nonexhaustive list).
“The site” reserves the right to cancel orders from a customer with whom there would be a litigation on the payment of a former order or whom would be risky or fraudulent.
5. Return/Refund Policy
In general we do not accept any returns and we do not make refunds. We will only accept returns if and only if the item(s) when received is not in perfect condition on the condition that recipients contact us immediately and in any event within the next 24 hours after the delivery to arrange refund or replacement.
Intellectual Property Rights
Other than the content you own, under these Terms & Conditions, KAVALAN E-SHOP Cyprus and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted limited license only for purposes of viewing the material contained on this Website.
6. Restrictions
You are specifically restricted from all of the following:-
- publishing any Website material in any other media;
- selling, sublicensing and/or otherwise commercializing any Website material;
- publicly performing and/or showing any Website material;
- using this Website in any way that is or may be damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
- using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and KAVALAN E- SHOP may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
7. Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any material you choose to display on this Website. By displaying Your Content, you grant KAVALAN E-SHOP a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. KAVALAN E-SHOP reserves the right to remove any of Your Content from this Website at any time without notice.
8. No warranties
This Website is provided “as is,” with all faults, and KAVALAN E-SHOP express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
9. Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
10. Variation of Terms
KAVALAN E-SHOP is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
11. Assignment
KAVALAN E-SHOP is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
12. Third Party Websites
You acknowledge and agree that we are not responsible for any content of any third party websites or material you may access through “the site”.
We do not endorse and shall not be held responsible or liable for any content, advertising, products or services on or available from such websites or material. You acknowledge and agree that we are not responsible or liable either directly or indirectly for any damages, loss or costs incurred in connection with your use of or reliance of any such content, advertising, products or services on or available from such websites.
Any dealings between you and any third party advertisers or merchants found on or via “the site” including payment for and delivery of products, services and any other terms, conditions, warranties or representations associated with such dealings are made between you and the relevant advertiser or merchant. Consequently, we are not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings.
13. Continuity of Access / Service
Our objective is to offer our customers the best possible service, but we are unable to accept responsibility for interrupted access to “the site” due to technical problems outside of our control. Due to the nature of the Internet, access may be suspended, restricted or interrupted at any time, and we are therefore unable to guarantee entirely error-free access and services.
14. No Warranties
“The site” is presented as is and your use thereof is solely at your own risk. We do not warrant that “the site” will be free from viruses, available, accessible, error-free, uninterrupted or that the contents will be accurate.
15. Your responsibility
It is your responsibility to verify all information set out on “the site” with independent authorities before acting or relying on it. It is your responsibility to use virus-checking software on any material downloaded from “the site” and to ensure the compatibility of such software with your equipment.
16. No Liability
Unless where expressly provision for in law we disclaim all liability for any loss, cost or damage (incurred directly, indirectly, consequentially or otherwise) suffered by you as a result of your use of “the site” including but not limited to computer viruses or distributed denial of service attack transmitted through “the site” or from 3rd party sites accessed through “the site” whether such loss, cost or damage arises from our negligence or otherwise whether or not we expressly informed of the possibility of such loss or damage.
17. Indemnity
If you are a business user, you agree to indemnify us immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of “the site”
18. Termination
We reserve the right immediately to suspend or terminate your use of “the site” if you breach or we have reasonable grounds to believe that you are likely to breach these terms and conditions or you otherwise engage in conduct which we determine in our sole discretion to be unacceptable and/or as stated in the introduction.
We may also remove “the site” as a whole or any sections or features of “the site” at any time. Please note that we have the ability to trace your IP address and if necessary contact your ISP in the event of a suspected breach of these Terms & Conditions.
19. Availability & Pricing
We endeavour to ensure the accuracy of the information on “the site”. Should a product be unavailable, we will endeavour to inform you of this promptly. Prices and specifications can change without notice and products are subject to availability.
From time to time we may feature promotions or offers on “the site”. Each offer shall be subject to its own express terms.
All special offer prices and discounts shown on the website are inclusive all taxes.
20. Privacy
We take steps to protect your privacy and comply with all applicable Cyprus data protection legislation in place at the time of your use of “the site” in respect of any personal information relating to you gathered by us.
The data we collect from you is used solely for the purpose of fulfilling your order. You may be asked to input information about yourself on different pages of “the site”. We will never disclose your personal information to any other parties without your consent except as set out in our “Privacy Policy” or to verify your identification as above. Your credit card information is not retained and is completely removed from our system after your order is processed or cancelled. You have every right to know what information has been held in our system. More details about our Privacy Policy can be found in our Privacy Policy.
21. Entire Agreement
These Terms & Conditions, including our Privacy Statement, constitute the entire agreement between you and us and supersede all previous statements and understandings whatsoever between us. Any failure by us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. If any provision under these Terms & Conditions is found in law to be unenforceable all other provisions of these Terms & Conditions shall remain in full force and effect. We reserve the right to cede, assign or otherwise transfer our rights and obligations in terms of these standard terms and conditions to a third party after informing you.
22. Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of Cyprus, and you submit to the non-exclusive jurisdiction of the courts located in Cyprus for the resolution of any disputes.